The Communication Gap — Where Teams Go to Die
- Mary Iqbal
- 2 days ago
- 2 min read
At Scrum Day 2026, Lacey Green will address one of the most common and costly problems teams face: the conversations that never happen.
Lacey is a Product Delivery Manager at WPS Health Solutions with more than 23 years of experience helping organizations turn strategy into successful delivery. Her background spans Product Delivery, Agile Leadership, Human Resources, and leadership consulting. She is also co-founder of Maven Momentum Lab, where she works with leaders and organizations to build stronger teams, navigate change, and create the alignment needed to turn strategy into momentum.
Her session is titled “The Communication Gap: Where Teams Go to Die.”
The Real Threat to Teams
The biggest threat to a team is rarely a lack of talent, poor planning, or the absence of the latest framework. More often, it is the important conversations that get avoided.
Unspoken concerns, unclear expectations, unresolved tension, and missing feedback quietly erode trust and performance. Over time, those gaps become the place where progress stalls and teams lose energy.
Lacey’s talk focuses on recognizing these communication gaps and addressing them before they undermine delivery and relationships.
Why This Matters in Complex Environments
Lacey brings experience from highly regulated and complex settings. She understands how process, tools, and structure matter — and how none of them fully compensate for weak communication and low trust.
Her perspective emphasizes that strong organizations are not built on better processes alone. They are built on stronger relationships, honest conversations, accountability, and the willingness to address what is often left unsaid.
What Attendees Can Expect
In this session, participants will explore practical ways to surface and close the communication gaps that quietly limit teams. The focus is on creating environments where important conversations can happen earlier, more clearly, and more constructively.
Whether you lead teams, coach them, or work inside them, the ideas Lacey shares are relevant to anyone who has watched a capable group underperform because the real issues stayed off the table.
Join the Conversation at Scrum Day 2026
If your teams are talented but still struggling to move with clarity and momentum, this is a session worth attending.
Learn more and get tickets at scrumday.org
